Good questions.
Straight answers.
The stuff people actually ask us — answered the same way we would on the phone. Something missing? Call (778) 753-1319 or send us a message.
🏪Visiting & Buying
Where are you located, and what are your hours?
We're at 3410 Highway 97 North, Kelowna, BC. Hours: Monday–Friday 9:00 am–5:00 pm, Saturday by appointment, Sunday and stat holidays closed.
Do I need an appointment to look at vehicles?
No — walk in any weekday during business hours. Saturdays are appointment-only, so call or text (778) 753-1319 and we'll set a time that works for you.
What should I bring if I'm buying?
Your driver's licence and insurance details. If you're financing: proof of income (job letter or recent pay stubs) helps, plus any down payment you plan to put down. Trade-in? Bring the registration too.
Are your vehicles inspected?
Yes — we sell inspected used vehicles and give you clear details about condition and history before you shop, so you know what you're looking at. If something isn't clear, ask — we'd rather over-explain than have surprises.
I don't see the vehicle I want. Can you find it?
That's one of our favourite things to do. Tell us the make, model, body style, and budget range — we source vehicles to order and can usually surface strong matches. See something across the province? We can help bring it to you.
💳Financing
I have bad credit — or no credit at all. Can I still get financed?
Very likely, yes — we work with options for many credit situations, including rebuilding credit and thin credit files. We can't promise approvals, but we can promise honest answers about what's realistic. Start with the two-minute pre-approval and we'll take it from there.
Does it cost anything to apply?
The online pre-approval is free, takes about two minutes, and comes with zero pressure or commitment. It just gives you — and us — a clearer picture of what may be possible.
I'm new to Canada with no Canadian credit history. Is financing possible?
Often yes — lenders have programs that look at your full situation, not just a Canadian credit score. We built a whole page on it: New to Canada Car Financing.
Do I need a down payment or a cosigner?
Not necessarily. Both can strengthen an application and improve your options, but plenty of deals work without them. We'll show you what's possible either way so you can decide what fits.
Can I trade in my current vehicle?
Yes — trade-ins are welcome and can count toward your purchase or down payment. Include it with your application and we'll review it as part of the picture.
🚚Delivery & After the Purchase
I live outside Kelowna. Can you deliver?
Yes — BC delivery options are available after your purchase is complete. Vernon, Penticton, Kamloops, and beyond — ask and we'll work out the details with you.
Are warranty or protection products available?
Yes — ask about protection options when we structure your deal. We'll walk you through what's available for your vehicle and financing, and you decide what's worth it. No hard sell.
What if I have a question after I buy?
Call us — (778) 753-1319. We're a local Kelowna team, and the relationship doesn't end at delivery. If something's not right, we want to hear about it.
Still have questions?
That's normal — buying a vehicle is a big decision. Get real answers in about two minutes, or just call and talk to a human.
Start Pre-Approval Call (778) 753-1319